Please note that the prices are all excluding VAT and per item, except if otherwise specified. For example: set of 6
or otherwise stipulated in description.
If in doubt, please contact us.

Please note that currently our lead time is up to 7-10 days.

Once invoiced:

• Local deliveries (are in Gauteng) 2-3 days
• Transport deliveries (Cape Town, Durban, Free State etc) via courier 3-4 days
• Remote areas via courier 5-7 working days

Please note that above mentioned are estimated, it is best to discuss with the sales team to find out about your order. During our busy times these lead times will increase. It is best to advise when your order is required by to avoid disappointment.

We are unable to ship over the border. These orders are required to be collected. We are able to deliver to your transport company in South Africa at our normal delivery cost.

Local deliveries (within Gauteng): No delivery charge for orders over R1000 excl vat, otherwise R80 plus vat. (Please note that the website will not process orders less than R1500.00 ex vat)

Country deliveries (outside Gauteng): Minimum delivery charge of R160 excl vat for orders less than R2000 excl vat otherwise 8% of invoice value. Orders less than R 1500.00 ex vat will have to be collected.

Deliveries outside South Africa: To be arranged by you for your account.

We reserve the right to amend our charges without prior notification to you.

We want to ensure you have a clear understanding of how our order processing works. Your satisfaction is important to us, and we appreciate your patience as we approach our busy season, which may lead to increased order delivery times. Here’s an overview of our order processing steps:

Order Placement:
Once you place an order, it is received by our team.

Pro-Forma Invoice:
Our sales team will process your order and send you a pro-forma invoice for payment. Please review and make your payment promptly.

Payment Confirmation:
Your order moves to the next stage upon payment confirmation.

Warehouse Processing:
In the warehouse, orders are sorted and placed in the packing queue based on the first-paid, first-packed principle.

Invoicing:
After packing, your order will be invoiced, and be dispatched shortly after.

Important Note:
If you have a specific date by which you need your order, please inform our sales team during the pro-forma payment process. We will do our best to accommodate your request, but please understand that during our busy season, there may be slight delays.

If you have any questions or require further assistance, please don’t hesitate to reach out to our sales team.

Any claims (short received, wrong product, damaged or faulty, etc) must be submitted in writing within 7 days of receipt of goods. The claims must be emailed to accounts@transnatal.co.za. We will arrange for the collection of the goods if it is viable.

Monday to Friday: 8h00 am – 16h30 pm

Saturday and Public Holidays: 8h00 am – 12h30 pm

Items on special are NETT prices.

Shipment Delays

We are currently experiencing delays with some of our imported shipments, resulting in longer-than-usual lead times on certain products.

These delays are due to a combination of extended supplier production times, disruptions to international shipping schedules, and ongoing congestion at Durban Port.

At present, we are allowing approximately three weeks from a vessel’s arrival in Durban to receipt of the container at our warehouse. This is an estimated timeframe and may vary depending on port and shipping conditions.

We are closely monitoring our shipments and updating expected arrival dates as more information becomes available.

We sincerely apologise for any inconvenience these delays may cause and appreciate your patience and understanding.